Welcome to Aamrapaali Resort. These Terms & Conditions govern your use of the Aamrapaali website, your enquiries and bookings, and your participation in services and experiences offered by Aamrapaali Resort.
By accessing this website, submitting an enquiry, making a booking, purchasing a service, or visiting our property, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use this website or our services.
Aamrapaali Resort is a destination for weddings, celebrations, accommodation, corporate events, leisure experiences, waterpark entertainment and other special occasions in Lucknow, Uttar Pradesh.
Our services and facilities may include, subject to availability and applicable conditions:
The availability, features, operating hours and terms applicable to individual facilities may vary.
You may use the Aamrapaali website for legitimate purposes, including:
You agree not to:
Aamrapaali reserves the right to restrict or terminate access to the website where misuse or unauthorised activity is suspected.
Submitting an enquiry through the website does not automatically constitute a confirmed booking.
A booking or event reservation shall be considered confirmed only after:
Rates, packages, venue availability, accommodation availability and event arrangements may vary depending on the date, guest count, venue, season, services selected and other applicable factors.
For weddings, receptions, parties, corporate events and other functions, the final arrangement may be based on the agreed event proposal, quotation, package or booking confirmation.
The customer is responsible for providing accurate information regarding:
Any changes to the agreed event arrangements may be subject to availability, additional charges and written approval from Aamrapaali.
Guests staying at Aamrapaali Resort are required to comply with the property’s applicable check-in, check-out, identification and guest-registration requirements.
Guests may be required to provide valid identification and other information as required by applicable law.
Room allocation, check-in and check-out times, occupancy limits, additional guest charges and other accommodation conditions may vary according to the booking and applicable property policies.
Aamrapaali reserves the right to refuse accommodation or cancel a stay where required by law, for security reasons, or where a guest materially violates the applicable property rules.
Applicable prices, taxes, deposits, advance payments and payment schedules will be communicated at the time of booking or enquiry.
The customer agrees to make payments within the agreed timeframes.
A booking may be cancelled, released or treated as unconfirmed if the required payment is not received within the applicable deadline.
Any applicable government taxes, service charges or other statutory charges may be added to the quoted price where applicable.
Cancellation and refund terms may vary depending on the type of service booked, booking date, event date, accommodation arrangement, package selected and other commercial conditions.
The cancellation and refund policy communicated in the applicable booking confirmation, quotation, agreement or invoice shall prevail for that particular booking.
Where a refund is applicable, the refund amount may be reduced by applicable cancellation charges, non-refundable amounts, transaction charges or other amounts expressly communicated at the time of booking.
Customers should review the applicable cancellation terms before making a payment.
Requests to change an event date, accommodation date, venue, guest count, package or other booking details are subject to availability and approval by Aamrapaali.
A rescheduling request may result in revised pricing, additional charges or cancellation-related charges depending on the circumstances and the applicable booking terms.
Aamrapaali does not guarantee that a requested alternative date or facility will be available.
Use of the Aamrapaali waterpark, swimming pools and other recreational facilities is subject to applicable safety rules, operating schedules, age or height restrictions, capacity limits and facility-specific conditions.
Guests must follow instructions provided by Aamrapaali staff and lifeguards.
Children must be appropriately supervised by their parents, guardians or accompanying adults.
Aamrapaali may temporarily close, restrict or modify a facility because of:
Where applicable, separate waterpark admission, ticketing, refund and usage conditions may apply.
Guests are expected to behave respectfully and responsibly while using Aamrapaali’s property and facilities.
The following may result in removal from the property, cancellation of services or other appropriate action:
Where property damage occurs due to a guest’s intentional or negligent conduct, the guest may be responsible for the resulting costs.
Guests are responsible for their personal belongings, valuables, documents and electronic devices.
Guests should take appropriate precautions and use designated storage or safety facilities where available.
To the extent permitted by applicable law, Aamrapaali shall not be responsible for loss or damage to personal belongings resulting from a guest’s failure to take reasonable care.
Catering arrangements, menus and food services will depend on the applicable booking or event package.
Where outside vendors, decorators, entertainers, photographers or other third-party service providers are permitted, their access and activities may be subject to prior approval and Aamrapaali’s applicable rules.
Customers remain responsible for complying with any requirements communicated by Aamrapaali regarding third-party vendors.
Aamrapaali may photograph or record its venues, events and facilities for legitimate marketing, promotional and documentation purposes.
Where identifiable guests or private events are involved, any use of personal images will be handled in accordance with applicable law and Aamrapaali’s privacy practices.
Customers who do not wish to have themselves or their event included in promotional material should communicate their preference to Aamrapaali in advance.
Aamrapaali may provide information about or facilitate access to third-party services, suppliers or vendors.
Third-party services may be subject to their own terms, pricing and policies.
Unless expressly agreed otherwise, Aamrapaali is not responsible for the independent acts, omissions, products or services of third-party providers.
We make reasonable efforts to keep information on the website accurate and current.
However, photographs, illustrations, descriptions, menus, facilities, room features, venue layouts, operating hours, prices and availability may change from time to time.
Website content is provided for general informational purposes and does not necessarily constitute a binding offer.
Where there is a difference between general website information and the terms specifically confirmed for a customer’s booking, the applicable booking confirmation or written agreement shall prevail.
All website content, including but not limited to:
is owned by or licensed to Aamrapaali and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, transmit or commercially exploit such content without prior written permission from Aamrapaali.
Aamrapaali may collect and process personal information submitted through the website, including information provided through enquiry and booking forms.
Personal information will be handled in accordance with Aamrapaali’s Privacy Policy and applicable Indian data-protection and privacy laws.
For more information, please refer to the Aamrapaali Privacy Policy.
Aamrapaali shall not be responsible for failure or delay in providing services where such failure or delay results from circumstances beyond its reasonable control.
Such circumstances may include, where applicable:
Where such circumstances affect a booking, Aamrapaali will make reasonable efforts to communicate with the affected customer and determine the appropriate available arrangements.
To the maximum extent permitted by applicable law, Aamrapaali shall not be liable for indirect, incidental, special or consequential losses arising from the use of its website or services.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold Aamrapaali, its owners, employees, representatives and service providers harmless from claims, losses, liabilities, damages and expenses arising from:
Aamrapaali may update these Terms & Conditions from time to time to reflect changes in its services, facilities, legal requirements or business practices.
The updated version will be published on this website with a revised “Last Updated” date.
Customers should review the applicable terms before making a new booking or using a service.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms & Conditions or the services provided by Aamrapaali shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the relevant location in Uttar Pradesh.
If you have questions regarding these Terms & Conditions, bookings or resort services, please contact Aamrapaali.
Aamrapaali Resort
Tondan Marg, Sahilamau, Kanar, Uttar Pradesh 226101, India
Phone: +91 70801 66666
Email: Info@aamrapaaliresort.com
For booking and event enquiries, please contact our team using the official contact details provided on the Aamrapaali website.
By using the Aamrapaali website, submitting an enquiry, making a booking, staying at the resort or using our facilities, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with the applicable terms.
Thank you for choosing Aamrapaali Resort — where every celebration becomes a beautiful memory.